Introduction In hotel room management, rooms are sometimes temporarily unavailable for guests due to booking or maintenance reasons. The terms Not Available (N/A) and Out of Order (O.O.O.) are used to indicate the status of rooms in the front office Read More …
Tag: front office operations
Difference Between Walk-in and Check-in
Introduction In hotel operations, it is important to understand the terms “Walk-in” and “Check-in”. Both are related to guest arrivals but differ in process and preparation. 1. Definition 2. Key Differences Feature Walk-in Check-in Meaning Guest arrives without prior booking Read More …
What are Hotel Meal Plans? | AP / CP / EP / MAP Plans Explained
Introduction In hotel management, a meal plan refers to the type of food and beverage services included in the guest’s stay. Hotels provide different meal plans to cater to various guest preferences and budgets. Understanding meal plans is important for Read More …