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Introduction The Front Office Department is the face of the hotel. It is the first point of contact for guests and plays a vital role in guest satisfaction, reservations, and overall hotel operations. The department is managed by the Front Read More …
Introduction The Housekeeping Department is one of the core departments in a hotel. It ensures cleanliness, hygiene, comfort, and maintenance of guest rooms, public areas, and back-of-house areas. A well-managed housekeeping department contributes to guest satisfaction and the overall reputation Read More …