Introduction A hotel is a complex establishment that provides lodging, food, and other services to guests. To ensure smooth operation, hotels are divided into different departments, each managed by a Head of Department (HOD). Understanding hotel departments and HOD roles Read More …
Tag: IGNOU HM practical
Table Manners: Basic Dining Etiquette in a Five Star Hotel
Introduction Table manners are an essential part of fine dining etiquette in a five star hotel. Proper dining behavior reflects politeness, professionalism, and cultural awareness. Both guests and staff benefit from observing correct table manners to ensure a pleasant dining Read More …
How to Carry the Salver/Tray in a Five Star Hotel
Introduction Carrying a salver or tray is an essential skill in beverage and food service in a five star hotel. Proper tray service reflects professionalism, balance, and etiquette. It is used to serve drinks, cutlery, condiments, or small dishes to Read More …
How to Unfold the Napkin for the Guest in a Five Star Hotel
Introduction Unfolding the napkin for the guest is an important part of table service etiquette in a five star hotel. It reflects courtesy, professionalism, and attention to detail. Step-wise Procedure for Unfolding the Napkin Step 1: Approach the Guest Step Read More …